Terms of service
Open Heart Productions LLC Terms of Service
Effective Date: July 14, 2026
Welcome to the Open Heart Productions LLC online shop available through Google, YouTube, and any official Open Heart Productions sales channels. By accessing or purchasing from our store, you agree to these Terms of Service.
1. Acceptance of Terms
By using our online store, you agree to comply with and be bound by these Terms of Service. If you do not agree, please do not use our store.
2. Eligibility
You must be at least 18 years old or have permission from a parent or legal guardian to make purchases through our store.
3. Products and Availability
Open Heart Productions LLC offers merchandise that may include:
- Apparel
- Hats
- Hoodies
- Posters
- DVDs and Blu-rays
- Books
- Stickers
- Collectibles and memorabilia
- Other promotional merchandise
All products are subject to availability. We reserve the right to discontinue or modify products at any time without prior notice.
4. Pricing
All prices are listed in U.S. Dollars (USD) unless otherwise stated.
Prices and promotions may change without notice. Applicable taxes and shipping charges will be calculated during checkout.
5. Orders
We reserve the right to refuse, cancel, or limit any order for reasons including, but not limited to:
- Suspected fraud
- Pricing or inventory errors
- Payment authorization issues
- Violation of these Terms of Service
6. Payments
Payments are processed securely through authorized payment providers made available by Google, YouTube, Shopify, or other approved checkout services. Open Heart Productions LLC does not store customers' payment card information.
7. Shipping
Shipping times are estimates only and are not guaranteed.
Open Heart Productions LLC is not responsible for delays caused by:
- Shipping carriers
- Weather
- Customs processing
- Incorrect shipping information provided by the customer
- Events beyond our reasonable control
Customers are responsible for providing accurate shipping information.
8. Returns and Refunds
Returns and refunds are governed by the Open Heart Productions LLC Return & Refund Policy. By placing an order, you agree to that policy.
9. Intellectual Property
All content offered by Open Heart Productions LLC, including but not limited to:
- Movies
- Logos
- Artwork
- Posters
- Designs
- Graphics
- Photography
- Videos
- Music
- Written content
- Trademarks
- Brand names
is owned by or licensed to Open Heart Productions LLC and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, sold, or used for commercial purposes without prior written permission from Open Heart Productions LLC.
10. User Conduct
You agree not to:
- Use the website or store for unlawful purposes.
- Attempt to interfere with the operation or security of the store.
- Submit false or fraudulent orders.
- Violate any applicable laws or regulations.
11. Limitation of Liability
To the fullest extent permitted by law, Open Heart Productions LLC shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our products or services.
Our total liability shall not exceed the amount paid for the product giving rise to the claim.
12. Warranty Disclaimer
Except where required by law, products are provided "as is" and "as available" without warranties of any kind, either express or implied.
13. Privacy
Your use of our store is also subject to our Privacy Policy. We collect and use personal information only as necessary to process orders, provide customer support, and comply with applicable laws.
14. Changes to These Terms
Open Heart Productions LLC may update these Terms of Service at any time. Updated terms become effective upon posting. Continued use of the store after changes are posted constitutes acceptance of the revised Terms.
15. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of Louisiana, United States, without regard to conflict of law principles.
16. Contact Information
Questions regarding these Terms of Service may be directed to Open Heart Productions LLC through our official customer support channels or our Official Facebook Page.
Thank you for supporting Open Heart Productions LLC and independent filmmaking.